Most customers need one, some need both. A short guide to picking the right mail handling setup for how you work.
Scanning suits anyone who works from a screen. Post is opened, digitised and searchable within hours, so HMRC letters and client contracts never wait for the second post.
Forwarding suits anyone who needs originals: certificates, cheques, bank cards and anything with a wet signature.
Overseas founders usually combine the two, reading everything digitally and forwarding a monthly batch to reduce postage.
Whichever you choose, junk filtering matters more than people expect. Filtering unaddressed mail keeps your inbox and your forwarding bill small.